Taking your next steps
If you feel that we have provided you with enough information about our bespoke service, which is in financial areas you can afford and been actually looking for, you can proceed to the next step.
We believe that finding out what to do next can be very stressful.
To make it even easier for you we have divided this process into a few simple steps.
Contact your Personal Advisor and book friendly home visit
by telephone on 0800 234 3520 or fill in our online booking form.
Friendly home visit
Invite us for a friendly informal chat. We will carefully listen to your needs; we can answer any questions you may have and discuss care options and ascertain the level of care required.
During our first visit, we are not expecting you to make any decisions or to sign pile of paperwork.
You can book Home visit by filling in our online booking form or by phone on 0800 234 3520
We will do our homework and will design bespoke Support Plan that meets your exact needs.We will also prepare a full quote for the service required and perhaps help you with decision and do final adjustments to your care package.
From your initial enquiry, under normal circumstances, we can usually have new support packages up and running in less than 7 days.
Once home care begins, we will appoint a live in Care Coordinator who will monitor your care package on an on-going basis. This person will be the main point of contact for the person being supported and the family.
Our coordinator will regularly review your individual Support Plan ensuring that it continues to meet your requirements as care needs change.