Plymouth

Building 5,
Brest Road,
Derriford Business Park
Plymouth
PL6 5QZ

Tel: 01752 680 090

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Cornwall

30 Fore Street,
Truro,
Cornwall,
TR4 8PT

Tel: 01872 832 022

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Bristol

Bristol Temple Quay,
1 Friary,
Temple Quay,
Bristol,
BS1 6EA

Tel: 0117 369 9202

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Oxford

7200 The Quorum,
Oxford Business Park North,
Garsington Road,
Oxford,
OX4 2JZ

Tel: 01865 575 256

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Reading

400 Thames Valley Park Drive,
Thames Valley Park,
Reading,
RG6 1PT

Tel: 0118 336 0552

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because-you-matter

Recognised Nurse-led Care

 

Our team is professionally directed by our Director of Care, Susie Constantine.
Susie is a SRN qualified nurse, with over 35 years of experience in the field; and competent to deal with a myriad of situations and
conditions. She is keen to ensure that the highest values of professional nursing care are at the centre of all that we do. Excellence is our
goal and we work towards the very best service at all times.

Our domiciliary care staff and live in home care workers

We are very proud of our care staff and companions. Many of them have been with Sunshine Care since the start in 1998. Our continuous training policy ensures that we deliver the highest quality of nurse-led care possible. Our team is always up to date with all the latest health and safety issues with regard to medication, manual handling, infection control, dementia care, end of life care and nutrition.

We have a strong consistent base of live in care staff that come from a variety of backgrounds and range in age from 17 to 70. We have female and male carers available, many whom have their own transport. Each of them has their own particular personal gifts, which are honed during training and supervision, and each of them has a particular specialism, so that we are able to suit the varying needs of those who engage our services.

quality-service

Excellent service…. how good are we?

Our service is always of the highest standard possible.

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We insist on excellence from all our staff and continually monitor our services through care supervisions and training. We are keen to receive feedback from all our customers; and to this end survey our clients and customers every quarter.

In developing our services we have made numerous calls both by phone and in person to people who are using/have used our services to research exactly how people experience us. We have received many letters and emails of praise and approval and have taken note of any improvements that have been suggested.

Training and Selection of our Care Staff

There is always more that can be done to create an extraordinarily, trusted service, perfectly tailored to your needs

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We ensure safety, and therefore will not assign care workers or companions to those who use our services before they have passed our careful recruitment and vetting process. They also need to complete four to five days of intensive training in our sister training and recruitment company, Sunshine Training and Recruitment Ltd, passing all their qualification requirements.

The care staff we will send to you will have had excellent training that meets the standards required by the Care Quality Commission.

Most of our care staff will have qualifications that exceed these standards. We also supply the necessary updates and extra courses that equip our carers to undertake the type of care that they wish to specialise in.

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career-path

Continuing Professional Development

Knowledge, Education, Excellence

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Our CPD (continuing professional development) ensures that all our care staff are trained to an excellent standard, firstly at our own training school, and then their skills and knowledge are developed through appropriate NVQ training and other educational opportunities. The career path of our staff is a priority for us, as we believe in the self-actualising process of each and every person, to the highest degree possible.

Our person-centred approach inspires us to ensure that our staff can always meet the changing needs of everyone concerned. They are kind, gentle, well rounded people who are flexible and able to adapt in the ever-changing world of care.

The best possible specialist 24 hour live in care service 

WE SERVE OVER MANY COUNTIES IN THE UK