Service Users' Guide

This guide is a set of documents providing information, guidance and guidelines for our clients and our carers.

The links below will allow you to open / download pdf files of the documents. These require Acobat Reader, which most users will already have on their computer. If not, you can download it free here:

• Complaints Procedure
• Client Code of Conduct
• Confidentiality Statement
• Prohibited Care Staff Activities Policy
• Care Staff Code of Conduct

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