information, guidance and guidelines for clients and carers...
Service Users' Guide
This guide is a set of documents providing information, guidance and guidelines for our clients and our carers.
The links below will allow you to open / download pdf files of the documents. These require Acobat Reader, which most users will already have on their computer.
If not, you can download it free here:
- Complaints Procedure
- Client Code of Conduct
- Confidentiality Statement
- Prohibited Care Staff Activities Policy
- Care Staff Code of Conduct
Documents open in a new window.